Quality and Regulatory Manager

Job type:Permanent
Consultant:Supak Prompila
Job published:3/30/2023
Job ID:V-39367

Our client is a multinational manufacturing company in Thailand that specialises in animal health and nutrition, particularly food palatability. The company is always innovating and introducing new products and services. They have a reputation for research expertise, excellent technical support, and unparalleled customer service. We are seeking candidates for the high-profile role of Quality and Regulatory Manager. This is a fantastic opportunity to become a part of a diverse team and have a real opportunity to influence the company’s operations in Thailand and throughout the region.


  • Quality Management
    • Develop, maintain, and implement Standard Operating Procedures (SOPs) using the company’s Document Control Management System
    • Responsible for tracking key quality metrics and providing reports to the Thailand Management Team
    • Support Manufacturing Operations by continuously providing training, support and services to ensure all products are produced with the highest quality standards with minimal deviations and out-of-specification occurrences
    • Lead person for internal and external quality audits:  including but not limited to Customer Audits, Certification Audits, Regulatory Audits, and Corporate Compliance Audits
    • Support GFSI SQF Certification and Food Safety guidelines by overseeing cleaning, sanitation and environmental monitoring programmes
    • Ensure the facility is free of cross contamination and any microbiological concerns
  • Regulatory Management
    • Ensure compliance with local regulations in Thailand governing the production, sale, and distribution of animal feed / pet food ingredients
    • Draft, maintain, and update regulatory guidelines, positions, SOPs for the department
    • Conduct and maintain registrations in Thailand and the region
    • Read, interpret, translate and present all applicable Thai regulations
    • Interact with local Thai regulatory bodies, such as the Department of Livestock Development (DLD) and Thai FDA, as well as consultants to ensure successful product registration and compliance
    • Maintain appropriate certifications for the manufacturing facility pursuant to the regulations of applicable export markets
    • Provide regulatory assessments for introducing new products to the market
    • Oversee domestic product registrations, licensing, tonnage fee reporting, and inspection fee payments
    • Compile and coordinate regulatory information for product labels, import/export, and product attributes for internal and external stakeholders
    • Prepare export certificate documents for international samples and commercial shipments
    • Provide regulatory documents in compliance with customer and country-specific requirements
  • Managerial Responsibilities
    • Directly report to the Commercial Lead for Asia-Pacific, with dotted-line reporting to the Sr Director, Global Regulatory and Sr Director, Global Quality in the USA


  • Bachelor’s degree in Food Science, Animal Science, Biology, Chemistry, or Microbiology
  • 5 years of related experience in a regional/international organisation
  • Fluent in both Thai and English, both written and spoken
  • Experience with GFSI requirements and FSMA guidelines
  • Able to use ERP software to manage daily work and to support customer document management
  • Strong working knowledge of domestic (DLD and Thai FDA) and international regulations (Vietnam, Indonesia, Malaysia, India, Japan, Korea, Philippines and China)
  • Ability to effectively devise and communicate regulatory responses (written and verbal) to peers, customers, and regulatory bodies
  • Knowledge of GFSI accredited certifications such as SQF and ISO FSSC22000  
  • Knowledge of food safety compliance in Thailand and the region