Engineering Success

Our client is a growing food manufacturing and export company specialising in high-end confectionery and food decoration solutions, including sugar, marshmallow, and chocolate decorations. Based in the Pattaya area and serving customers across international markets, the company partners with food manufacturers, bakeries, HORECA operators, and distributors to deliver premium, innovative products.

With a strong focus on quality, food safety, and operational excellence, the company is strengthening its manufacturing capability and is seeking an experienced and hands-on Factory Manager to lead day-to-day operations at its Pattaya facility.

Responsibilities

Lead and supervise all day-to-day operations of the Pattaya site, ensuring production, quality, service, and cost objectives are achieved.

Plan and coordinate production, manpower, warehouse, maintenance, utilities, and site resources to maximise operational efficiency and productivity.

Coordinate effectively with QA, Administration, Sales, and the company’s second manufacturing site to ensure operational alignment, customer requirements, and production priorities are met.

Manage inventory of raw materials, packaging, work-in-process, and finished goods to ensure uninterrupted operations.

Work closely with R&D to support product development, trials, scale-up, and industrialisation of new products.

Monitor operational KPIs, analyse performance, and implement continuous improvement initiatives to increase productivity and reduce costs.

Ensure compliance with GMP, HACCP, BRCGS, SMETA, Halal, Kosher, and all applicable food safety, quality, environmental, health, and safety requirements, including timely implementation of corrective actions.

Lead, coach, and manage a team of approximately 25–40 employees, ensuring clear accountability, performance, discipline, training, and development.

Foster a culture of accountability, teamwork, discipline, tidiness, and continuous improvement across the site.

Proactively escalate operational issues, business risks, and customer-impacting matters to the General Manager, together with clear root causes, proposed solutions, and action plans.

Operational performance: production efficiency, productivity, OTIF, and manufacturing cost control.

Quality & food safety: customer complaints, audit performance, food safety compliance, and product quality.

Inventory management: inventory accuracy, stock turnover, and material loss/waste control.

People management: employee productivity, engagement, turnover, absenteeism, and training development.

Continuous improvement: delivery of improvement initiatives, CAPEX projects, and operational excellence objectives.

Requirements

Lead and supervise all day-to-day operations of the Pattaya site, ensuring production, quality, service, and cost objectives are achieved.

Plan and coordinate production, manpower, warehouse, maintenance, utilities, and site resources to maximise operational efficiency and productivity.

Coordinate effectively with QA, Administration, Sales, and the company’s second manufacturing site to ensure operational alignment, customer requirements, and production priorities are met.

Manage inventory of raw materials, packaging, work-in-process, and finished goods to ensure uninterrupted operations.

Work closely with R&D to support product development, trials, scale-up, and industrialisation of new products.

Monitor operational KPIs, analyse performance, and implement continuous improvement initiatives to increase productivity and reduce costs.

Ensure compliance with GMP, HACCP, BRCGS, SMETA, Halal, Kosher, and all applicable food safety, quality, environmental, health, and safety requirements, including timely implementation of corrective actions.

Lead, coach, and manage a team of approximately 25–40 employees, ensuring clear accountability, performance, discipline, training, and development.

Foster a culture of accountability, teamwork, discipline, tidiness, and continuous improvement across the site.

Proactively escalate operational issues, business risks, and customer-impacting matters to the General Manager, together with clear root causes, proposed solutions, and action plans.

Operational performance: production efficiency, productivity, OTIF, and manufacturing cost control.

Quality & food safety: customer complaints, audit performance, food safety compliance, and product quality.

Inventory management: inventory accuracy, stock turnover, and material loss/waste control.

People management: employee productivity, engagement, turnover, absenteeism, and training development.

Continuous improvement: delivery of improvement initiatives, CAPEX projects, and operational excellence objectives.

Requirements

Bachelor’s degree in food science, Food Engineering, Industrial Engineering, Operations Management, or a related field.

Minimum 5–8 years’ experience in food manufacturing, including at least 3 years in a supervisory or management role.

Experience managing production, planning, warehouse, and maintenance operations in a food manufacturing environment.

Solid knowledge of GMP, HACCP, BRCGS, and food manufacturing best practices.

Strong leadership, problem-solving, and people management skills with a hands-on approach.

Strong command of both Thai and English, with the ability to communicate effectively with English-speaking stakeholders.

Proficient in Microsoft Office and ERP systems (Odoo).