Manufacturing

Our client, a leading global provider of innovative food processing solutions, is seeking a Service Operations Manager to drive the Service Operations team. The Service Operations Manager will be responsible for managing customer inquiries, collaborating with the After Sales team, and providing leadership to the Service Operations and Customer Service Workshop teams. This role requires a strong understanding of technical and commercial aspects, strong leadership skills, and a commitment to delivering high-quality customer service. Responsibilities Handle and process customer inquiries for service requests professionallyUnderstand customer needs to provide accurate information, advice, and support for deploying service engineersAddress customer telephone inquiries, service needs, and complaints promptly and effectivelyWork closely with the sales and After Sales team teams to support spare parts sales opportunities identified by service engineersPlan and allocate resources for service engineers, including project startups, service contracts, and warranty callsManage the daily workload of the maintenance team, ensuring efficient delivery of Planned Preventative Maintenance (PPM) and maintenance shutdownsCoordinate activities of service or technical personnel to maintain quality and efficiency in service deliveryOversee logistics support for the workshop, including delivery coordination, invoicing, and paymentsRecruit, train, and develop the Service Operations team, fostering a culture of safety, continuous improvement, and high performanceMonitor and ensure departmental KPIs, quality standards, and customer satisfaction targets are metCollaborate with the Accounts Department to ensure accurate invoicing and payments for services renderedOversee resource management and capacity planning for workshop operationsMaintain high-quality output in roll refurbishment with improved lead times for customersManage third-party supply contracts and service agreements to enhance quality, turnaround time, and costsDevelop and maintain workshop processes that improve operational efficiency and cost-effectivenessEvaluate market potential, competitor analysis, and the value proposition of the company's offeringsRequirementsBachelor’s degree in mechanical, Electrical & Electronics, Mechatronics Engineering, or a related fieldMinimum of 5 years of experience in customer service, manufacturing, installation, service, or salesAt least 3 years of experience in a customer-facing roleProficient in SAP system (or CRM system) and familiar with machinery and MRO processesStrong technical and commercial understandingCommitment to customer satisfaction with excellent interpersonal skillsExceptional time-management, organizational, and prioritization abilitiesResults-oriented with strong problem-solving capabilitiesEffective team-building and leadership skills, including the ability to motivate and influence othersEntrepreneurial mindset with a focus on sales and customer-oriented solutionsHigh level of independence, ownership, and adaptability in a multicultural environmentProficiency in Microsoft Office and spoken/written English; knowledge of Chinese or Bahasa Melayu is an advantage''

Our client, a leader in semiconductor manufacturing, is renowned for producing high-quality electronic components and is committed to innovation and excellence. They are currently seeking a skilled and dedicated Site and Facilities IT Infrastructure professional to join their team. This role involves managing IT projects and systems across multiple sites, coordinating teams, handling vendor relationships, and overseeing IT maintenance within the APAC region.Responsibilities: Manage and coordinate IT infrastructure projects at various sites Oversee the design, setup, and maintenance of networks, servers, storage, and cloud services Analyse and resolve technical issues with existing systems and networks Collaborate with the Facilities Team and local IT support on projects and new site requirements Assist in troubleshooting network problems and resolving infrastructure issues Plan, test, recommend, and implement network and workstation hardware and software Manage outsourced vendors for IT projects and infrastructure changes Provide network documentation and training to clients and programmers Create reports and documentation for the team and management, providing regular project updates Handle additional assigned duties and support related to IT infrastructure management Qualifications: Over 5 years of IT Infrastructure Management experience Expertise in designing, implementing, and managing enterprise-level IT infrastructure and security solutions Strong understanding of networking, operating systems, cloud platforms, and virtualisation technologies Experience with security technologies, including firewalls, IDS/IPS, endpoint protection, and SIEM PMI and Agile Certification or 5 years of Project Management experience This is an exciting opportunity to join a global leader in the semiconductor industry. If you have the required IT infrastructure management expertise and are looking to make a significant impact, apply today!

Our client, a premium cookware manufacturing company based in Northern Province, Thailand, is seeking a visionary Head of Engineering to join their innovative team. Renowned for its high-quality products and commitment to excellence, automation, and sustainability, this role offers a unique opportunity to lead and enhance engineering operations. Responsibilities Champion a safety-first culture, ensuring compliance with all relevant regulations Lead and manage a team of engineers, technicians, and managers to achieve operational excellence Assess team performance, identify talent, and foster professional development Provide strategic advice to senior management on engineering operations Facilitate effective communication and collaboration across departments Promote and implement continuous improvement initiatives Ensure compliance with legal standards and company policies Develop and implement comprehensive maintenance and management systems Drive initiatives to improve financial performance and operational efficiency Enhance the support provided by the engineering department to business functions Oversee the adoption of new equipment and technologies to meet process needs Manage the engineering budget and ensure cost-efficiency Spearhead the development of innovative automation processes to improve efficiency and reduce costs Requirements Advanced degree in Engineering (Electrical, Mechanical, or Industrial preferred) Minimum of 10-15 years of experience in engineering management, with a focus on maintenance, facilities management, or a related field Experience in the ceramics or related manufacturing sector is advantageous Exceptional leadership skills and ability to motivate and manage diverse teams Strategic thinking with strong planning and organizational abilities Excellent command of English, both written and verbal This is an outstanding opportunity to make a significant impact in a company dedicated to innovation and sustainability.

Our client, a leading German machinery manufacturer specialising in product inspection and contamination detection across various industries, is seeking an experienced Sales Engineer to join their team. In this role, you will drive sales growth by leveraging your technical expertise to understand customer needs and recommend customised machinery solutions that comply with food safety standards and customer QA guidelines.This position will focus on a territory in the Northeast region, with direct sales to end customers, supported by the team in Bangkok.Responsibilities: Identify and target potential food industry customers to expand the client base Assess client needs and recommend suitable product inspection solutions Educate customers on food safety standards and available product offerings Collaborate with engineering teams to deliver customised and compatible solutions Present technical demonstrations and proposals to prospective clients Negotiate and close deals, ensuring the achievement of sales targets and revenue goals Develop lead generation programmes and accurately forecast sales activity Provide post-sales support, including troubleshooting and client assistance Stay updated on industry trends and products to effectively communicate benefits Maintain detailed records of sales activities and market research Qualifications: Minimum of 5 years of experience in technical sales within the machinery industry Preferred experience in the food manufacturing industry Strong understanding of machinery with the ability to explain technical concepts to non-technical audiences Excellent communication and interpersonal skills; professional proficiency in written and spoken English required Proven ability to build and maintain strong client relationships Self-motivated and goal-oriented, with a proven track record of meeting/exceeding sales targets Willingness to travel for client visits and trade shows Proficient in CRM software and Microsoft Office Suite This is an exciting opportunity to work with a leading global company, offering customised solutions to the food industry. If you have the required technical sales experience and are eager to drive business growth, apply today!

Our client, a leading German machinery manufacturer specialising in product inspection and contamination detection across various industries, is seeking an experienced Sales Engineer to join their team. In this key role, you will drive sales growth by leveraging your technical expertise to understand customer needs and recommend customised machinery solutions that comply with food safety standards and customer QA guidelines.This position will focus on a territory in the Southern region, with direct sales to end customers, supported by the team in Bangkok.Responsibilities: Identify and target potential customers in the food industry to expand the client base Assess client needs and recommend suitable product inspection solutions Educate customers on food safety standards and available product offerings Collaborate with engineering teams to deliver customised and compatible solutions Present technical demonstrations and proposals to prospective clients Negotiate and close deals, ensuring the achievement of sales targets and revenue goals Develop lead generation programmes and accurately forecast sales activity Provide post-sales support, including troubleshooting and client assistance Stay updated on industry trends and products to effectively communicate benefits Maintain detailed records of sales activities and market research Requirements: Minimum of 5 years of experience in technical sales within the machinery industry Preferred experience in the food manufacturing industry Strong understanding of machinery with the ability to explain technical concepts to non-technical audiences Excellent communication and interpersonal skills; professional proficiency in written and spoken English required Proven ability to build and maintain strong client relationships Self-motivated and goal-oriented, with a proven track record of meeting/exceeding sales targets Willingness to travel for client visits and trade shows Proficient in CRM software and Microsoft Office Suite This is an exciting opportunity to work with a leading global company, offering customised solutions to the food industry. If you have the required technical sales experience and are eager to drive business growth, apply today!

Our client, a leading snacks powerhouse leveraging diverse brands and a passionate workforce, is seeking a Shift Operations Leader. This on-site role is crucial for managing shift activities within the plant and providing leadership to the operations team. The role focuses on achieving key goals in Safety, Quality, Service, and Cost while fostering a high-performance culture. Responsibilities: Ensure compliance with Safety, Food Safety, and Regulatory requirements during shifts Create and maintain a safe working environment, producing high-quality products in line with company policies Conduct Gemba walks on the shop floor to ensure adherence to safety and quality standards Manage manufacturing operations during shifts, ensuring compliance with Standard Operating Procedures (SOP) and Autonomous Maintenance (AM) requirements Supervise Operations Technicians to meet production schedules, optimise service levels, and maintain good manufacturing practices Facilitate Daily Direction Setting (DDS) and Daily Management System (DMS) processes Support the technical and leadership development of Operations Technicians in alignment with their skill requirements Drive employee engagement initiatives and foster a positive work environment Maintain effective communication with the team, conducting one-on-one meetings with direct reports Manage HR processes related to the shift team, including attendance, leaves, and disciplinary actions Qualifications: Bachelor’s degree in Engineering or a related field 7-10 years of experience in a manufacturing environment, with at least 3 years in shift operations management Strong technical and analytical skills, proficient in MS Word, MS Excel, MS PowerPoint, and Smart Factory tools Fluency in English and Thai to communicate effectively at all organisational levels Proactive, detail-oriented with strong problem-solving skills; experience in continuous improvement systems (e.g., Six Sigma, TQM) is a plus Excellent people management skills with the ability to collaborate cross-functionally This is a fantastic opportunity to lead and inspire a team in a dynamic and fast-paced environment. If you have strong leadership skills and experience in shift operations management, apply today to make an impact in a leading global company!

Our client, a global food manufacturing company, is undergoing a significant growth project in Thailand and is seeking a senior-level Purchaser / Buyer to join their dynamic team. This role will focus on managing the procurement of raw materials and packaging and can be based either in their Bangkok head office or at the plant in Chonburi. It is an excellent opportunity for a strategic procurement professional to develop their career in an international environment with a merit-based culture.Responsibilities: Develop a comprehensive category plan resulting in a yearly action plan Manage the Raw Materials and Packaging portfolios and their suppliers on strategic, tactical, and operational levels Analyse market information and translate this into a concrete sourcing strategy Ensure the execution of the jointly chosen sourcing strategy Use existing sourcing processes and structures to support the business strategy, while continuously reflecting on and improving these processes Collaborate with teams from Marketing, Quality, R&D, Planning, Logistics, Production, and Procurement on existing product development (EPD) and new product development (NPD) initiatives Manage supplier portfolios per category, considering quality, contingency, sustainability, and price competitiveness Search for new suppliers and take initiative to explore new business opportunities from a procurement perspective Lead project management from the charter phase through to implementation Negotiate and conclude framework contracts, including service level agreements, balancing quality, supply reliability, and costs using the company’s “total cost of ownership” philosophy Ensure the contingency and quality of supplies to meet sales planning requirements Monitor contracts, volumes, and purchase price variances Provide input for financial reports Track market price evolution and assess the impact on prices paid Requirements: Bachelor’s degree in a related field Proficiency in MS Excel, MS Word, MS PowerPoint, and MS Outlook Knowledge of SAP is a plus 5-7 years of experience in strategic procurement and sourcing negotiations Experience in the procurement of raw materials and/or packaging materials is advantageous Proficiency in English is required This is an outstanding opportunity for an experienced procurement professional to join a growing international organisation and play a key role in their expansion. If you have a strategic mindset and a passion for procurement, apply today!''

Our client, a leading multinational corporation in HVAC and Thermal Systems, is seeking a Cost Accounting Officer to join their finance team. This role is key to ensuring accurate cost control processes by managing fixed assets, inventory, and preparing cost reports. The successful candidate will collaborate with various departments, including Warehouse and Logistics, to enhance the efficiency of cost management processes.Responsibilities: Oversee fixed assets and inventory control, ensuring accurate records Conduct stocktaking and physical checks for fixed assets and inventory Calculate monthly depreciation and project full-year depreciation figures Monitor and track capital expense budgets, ensuring budgetary compliance Coordinate with Warehouse and Logistics teams to manage inventory cycle counts effectively Provide supporting information for cost variance analysis to aid financial decisions Participate in standard cost calculations and reconcile accounts on a monthly basis Prepare and present month-end costing reports to the finance team Record and manage transactions related to fixed assets, inventory, and costing activities Support ISO14001 and IATF16949 certifications, ensuring compliance with quality and environmental standards Perform any additional tasks as assigned by the Finance Manager Qualifications: Bachelor’s degree in Accounting Proficient in English, both written and spoken Minimum of 2 years of experience in cost accounting within a manufacturing environment Experience in BOI accounting, fixed asset and inventory management, and capital expense budgeting Strong proficiency in Microsoft Office, especially MS Excel Excellent communication skills and decision-making abilities Ability to work effectively under pressure and meet tight deadlines If you have the required skills and experience and are looking for an opportunity to grow in a global company, we encourage you to apply.''

Our client, a leading European manufacturer of advanced equipment for product inspection and contamination detection across various industries, is seeking a motivated and experienced Partner Sales Representative to join their Food Product Inspection segment. This role focuses on driving sales growth through partnerships with dealers, agents, system integrators, OEMs, and solution providers. The ideal candidate will be responsible for building and maintaining strong relationships that promote mutual business success.Responsibilities: Identify and evaluate potential partners aligned with the company’s business goals Build and maintain long-term relationships with strategic partners to drive joint sales activities Serve as the primary contact for partners, ensuring clear communication and alignment on objectives Develop and implement partner sales strategies to meet and exceed revenue targets Collaborate with partners on go-to-market strategies, including joint marketing, sales, and product initiatives Work closely with internal teams to ensure seamless support for partner initiatives Provide partners with the necessary training, tools, and resources to effectively drive sales and customer satisfaction Support partner sales efforts through co-selling and joint customer engagements Track, analyse, and report on partner performance, providing insights and recommendations for growth and improvement Lead partnership agreement negotiations, ensuring mutually favourable terms for all parties Ensure compliance with company policies and legal standards in all agreements Stay updated on market trends, competitor activities, and industry developments to inform partner strategies Identify opportunities for growth and improvement within the partner network Requirements: Minimum 5 years of experience in technical sales within the machinery industry, preferably within the food manufacturing sector Proven success in driving sales through partner relationships and managing high-performing partnerships with channel partners, dealers, and resellers Strong knowledge of partner ecosystems and go-to-market strategies Excellent negotiation, communication, and interpersonal skills. Professional-level proficiency in written and spoken English is required Ability to collaborate cross-functionally and influence stakeholders at all levels Self-driven, results-focused, and able to manage multiple priorities in a fast-paced environment Established network within the food manufacturing industry Willingness to travel extensively for client meetings and industry events Proficiency in CRM software and Microsoft Office Suite This is an excellent opportunity to join a leading company in the product inspection industry and play a key role in driving growth through strategic partnerships. If you are a results-oriented professional with a passion for sales and collaboration, apply today to join a dynamic and innovative team!''