Key Account Manager (Hotel sector, Phuket area)
Job type: | Permanent |
Industry: | Chemicals, Manufacturing, Industrial Solutions, Hospitality & Tourism, Consumer Goods |
Expertise: | Business Development & Sales |
Salary: | 60-80k |
Consultant: | Sittimed Tantaviboonwong |
Email: | sittimed@jacksongrant.io |
Job published: | 5/3/2024 |
Job ID: | V-39859-1 |
Our client is a global provider of high-quality cleaning and hygiene services for various industries. We are looking for a Key Account Manager to manage existing and new customer accounts, mainly hospitality industry clients based on Phuket area.
This is a fantastic opportunity to become a part of an international team and contribute to the company’s success on a global scale.
Responsibilities:
- Align detailed account strategies with field sales to deliver customer value, drive profitable sales, and set us apart from competitors
- Collaborate with the sales team to ensure our products and services meet customer expectations
- Cultivate and enhance positive, long-term business relationships with customers
- Develop and monitor budgets and Annual Operating Plans (AOP) for assigned accounts that align with global guidelines
- Act as a liaison between field representatives, managers, and regional marketing team; ensure the efficient execution of planned activities
- Analyse and forecast market trends to develop innovative solutions that add value to customers’ business
- Collaborate closely with internal teams to create unique and differentiated offerings
Requirements:
- Bachelors degree in science, engineering, or business
- 3-5 years of experience in B2B sales, specialising in chemicals; experience in hospitality with equipment and operations is advantageous
- Excellent interpersonal and English communication skills, both written and spoken
- Strong presentation skills; ability to effectively convey complex information to diverse audiences
- Strong time management & organisational abilities; able to multitask and adapt to changing demands
- Proactive and results-driven, willing to take risks and collaborate with business leaders
- A high level of drive and urgency, coupled with a positive outlook
- Apply problem-solving techniques to resolve customer issues and implement corrective actions
- Demonstrated analytical skills; able to interpret and utilise data and strategic tools to enhance sales, achieve goals, identify opportunities, and exceed customer expectations
- Proven sales skills or training in consultative sales techniques
- Able to work independently while thriving in a cooperative work environment
- Capable of training clients' employees on product use and safety